CTS offers workshops about how to manage conflict more consciously, creatively and constructively for organizations, businesses and the general public.

Internal workshops are always tailored to the specific needs of the organization or business.

To learn more about upcoming workshops and to learn more about CTS workshop offerings, click here.

Poorly managed employee conflict is perhaps the largest reducible cost in organizations today ­and probably the least recognized or acknowledged.
 
It’s estimated that over 65% of performance problems result from strained relationships between employees --­ not from deficits in individual employees' skill or motivation.

Indeed, the hidden costs of poorly managed conflict includes wasted time, poorer decision-making, loss of skilled employees, unnecessary and ineffective restructuring of work assignments, lowered job motivation, lost work time and increased health costs.

To learn how CTS can help you diagnose and correct poorly managed conflict within your organization or business, click here.

You're competent in every other aspect of your life, but when it comes to conflict, you have only one primary response. Whether your Conflict Response Mode is denial, aggression, capitulation or avoidance, it's what you tend to do when under pressure - in the heat of the moment. Rather than consciously choosing how you want to respond, the response just happens!

If your Conflict Response Mode (CRM) isn't working for you in either your personal or professional life, CMS can help you learn to more consciously and effectively respond in a way that is most appropriate to the situation at hand.

To learn more about CTS' conflict coaching services, including:

   - Conflict Coaching for Executives, Managers & Supervisors

   - Team Conflict Coaching and Mentoring

   - Couples Conflict Coaching and Mentoring

 
 ... click here.

CTS has been helping individuals and organizations mediate their conflicts for 20+ years. Law suits are incredibly expensive, time consuming, and stress producing. Mediation is less expensive, takes less time, helps reduce stress and usually results in outcomes that are more desired by all of the parties.

CTS mediates workplace, partnership, elder care, parent-child, condominium and non-profit organizational (e.g. board member and board members/executive director) disputes.

To learn more about CTS' mediation services click here.

CTS believes that the ability to resolve conflict more effectively, constructively and compassionately, in both our professional and personal lives, begins with the ability to manage ourselves - our defensiveness, our reactivity, our fears.

At the same time, CTS recognizes that we're all wired to be creatures of habit including habits of thought, emotional reactivity, and behavior. And most of us have never had the opportunity to examine the habits that get us into, keep us in, and help us get out of conflict.

So while CTS offers training to help enhance your conflict management skills, we strongly encourage attendees to commit to some type of on-going practice or coaching process to help solidify and embody the new approaches that you learn for resolving conflict.

For more information, click here.

Whether you'd like help enhancing your leadership skills in:
  - conflict competence,
  - communication,
  - giving and receiving feedback,
  - decision-making, or
  - team development

CTS can provide you with dynamic and effective training, coaching, and mentoring that results in becoming more effective, more valued, and more trusted as a leader.

To learn more, click here.

The Conflict Dynamics Profile (CDP) is a powerful and well-designed instrument for assessing conflict behaviors in the workplace, building self-awareness of conflict triggers and responses, and suggesting practical approaches for strengthening behaviors that promote effective workplace conflict resolution. Unlike style-based instruments (which also have their good uses), the CDP focuses on behaviors, giving it an action orientation.

Curt Micka, the owner of CTS, is a licensed practitioner of the CDP.

To learn more about how the Conflict Dynamics Profile can benefit you and/or your organization or business, click here.